Home Insulation Services Customer Testimonial from Anita M. in Dagsboro, DE

1. Can you share the problem you had with your home that prompted you to call Dr. Energy Saver Delmarva?

A: We have a second home in DE that we hope to have as a permanent year round home in the next few years. It is an old, drafty house that has proper insulation and sealing issues. We wanted to start making the house more efficient and to control our heating and air conditioning costs.

2. Can you share with us your experience with the crew?

A: Frank was wonderful. He was courteous and polite. The first day of the insulating job it was extremely hot and he arrived to work by himself. Not only did he have to work in the heat but he also had to kill a snake that was in our attic. After he was there for an hour or so, I wanted to head to the beach for the day. Frank had told me that it wasn't a problem and that he would lock up for me. I came back 3 or 4 hours later to find the doors locked and the whole area cleaned up. I would have never known that he had even been there to work that day. The next day he was lucky and had another co-worker with him to help. And once again, I had to leave to head home to PA which is about a 4 hour drive. He said he would lock up, but I told him that my neighbor would be over to lock up and turn off the water for me. I wanted to be able to leave the water on in case the men needed to use the bathroom. He offered to lock up and turn the water off. My neighbor went over at the end of the work day and all doors were locked and the water shut off. And again, everything was cleaned up as if they had not been there. The work was complete and my neighbor assured me everything looked great.

3. Can you share with us your experience with the office staff?

A: They have always been friendly, courteous, patient and helpful. Especially when it came to be able to get us a convenient appointment since we aren't at the house full time.

4. Can you share with us your experience with your sales rep?

A: Dave was extremely thorough and explained what was going on in our home in a way I could understand. He spent six hours there with me that day going over everything and discussing my concerns. He didn't push or pressure me to use the services.

5. Did we meet your full expectations?

A: Yes. In fact, we have another appointment set up soon to take the next step in our process to make it our year round home (Windows & Doors).

6. On a scale of 1-10, 10 being the highest, what rating would you give us?

A: 9

7. What would be the top 3 reasons you would tell a friend to hire Dr. Energy Saver Delmarva?

A: Fair pricing, knowledgeable, caring and I have to also add a #4 which is great clean up.